# Partial service disruption

- Provider: [Dialpad](https://down.guide/dialpad)
- Level: confirmed
- Impact: Partial outage
- lasted 4h 37m
- started 2026-09-01 15:25 UTC
- Telephony Infrastructure: Inbound Calls
- id: DWN-b0bd912997
- Official page: https://stspg.io/y1413vfgq53r

## Updates from Dialpad
### 2026-09-01 15:25 UTC: investigating
We are currently investigating this issue.

### 2026-09-01 16:04 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-09-01 16:05 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-09-01 16:44 UTC: investigating
We are currently investigating this issue.

### 2026-09-01 17:14 UTC: investigating
We are continuing to investigate this issue.

### 2026-09-01 18:34 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-09-01 18:35 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-09-01 19:03 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-09-01 20:02 UTC: resolved
This incident has been resolved.

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