# Issues answering calls on Google Chrome and MS Edge using the external notification

- Provider: [Dialpad](https://down.guide/dialpad)
- Level: confirmed
- Impact: Degraded
- lasted 2d 21h
- started 2025-04-11 21:13 UTC
- Application
- id: DWN-d5c79c0a24
- Official page: https://stspg.io/hfjvgjlbd8s3

## Updates from Dialpad
### 2025-04-11 21:13 UTC: identified
We've identified the issue. Workaround is to use the notification pop up within the dialpad.com browser tab

### 2025-04-12 01:13 UTC: monitoring
A fix has been pushed to production and we're currently monitoring

### 2025-04-14 18:36 UTC: resolved
No issues were found and the incident is resolved

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