# Some customers in the US and Canada may be experience issues with delays in message delivery

- Provider: [Dialpad](https://down.guide/dialpad)
- Level: confirmed
- Impact: Degraded
- lasted 2h 47m
- started 2026-06-11 20:55 UTC
- Carrier Networks: Messaging
- ca, us
- id: DWN-e133a1a86f
- Official page: https://stspg.io/fxxxlb3v01qj

## Updates from Dialpad
### 2026-06-11 20:55 UTC: investigating
We are currently investigating this issue.

### 2026-06-11 21:01 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-06-11 21:40 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-06-11 23:42 UTC: resolved
This incident has been resolved.

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