# Some customers may be experiencing errors using the fax API

- Provider: [Dialpad](https://down.guide/dialpad)
- Level: confirmed
- Impact: Degraded
- lasted 28m
- started 2026-07-28 16:22 UTC
- API Platform
- id: DWN-e9b4d0b77e
- Official page: https://stspg.io/lpjgqz6m8k1r

## Updates from Dialpad
### 2026-07-28 16:22 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-07-28 16:50 UTC: resolved
This incident has been resolved.

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