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DigitalOcean

Elevated 5xx “context canceled” errors impacting serverless inference

Degraded Lasted 5h 48m · started · DigitalOcean's page

Level
confirmed
Worst impact
Degraded
Components
Agent Runtime
Down Index
21of 100

What to do

  • Check whether you use DigitalOcean Agent Runtime. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5h 48m it lasted.

    Anything that failed between 2026-04-28 13:45 UTC and 2026-04-28 19:33 UTC may need a replay.
  • Subscribe to DigitalOcean's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=digitalocean works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from DigitalOcean 4

  1. investigating

    Serverless inference customers are experiencing elevated 5xx errors, including “context canceled” responses. This may result in intermittent request failures. Our team is actively investigating and will provide updates as more information becomes available.

    provider

  2. identified

    We have identified an issue affecting our service and are currently working to implement a fix. Our team is actively investigating and taking the necessary steps to restore normal operations as quickly as possible. We appreciate your patience and will provide updates as soon as more information becomes available.

    provider

  3. monitoring

    Service for Serverless Inference has been restored. We’ve implemented tighter rate limits to help prevent recurrence and are closely monitoring system performance. Some users may still experience intermittent latency as we complete final stabilization efforts. Our team remains actively engaged to ensure full recovery. We appreciate your patience and will provide further updates as needed.

    provider

  4. resolved

    All services are operating normally. We will continue to monitor the system to ensure ongoing reliability. Thank you for your patience while we worked to resolve this issue.

    provider

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Corrections

None so far.

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Questions about DWN-8646ed7124

Is DigitalOcean still down?

No, this incident was resolved 2026-04-28 19:33 UTC. For DigitalOcean's live state, see https://down.guide/digitalocean.

How long did it last?

5h 48m, from 2026-04-28 13:45 UTC to 2026-04-28 19:33 UTC, by the times DigitalOcean posted.

What was affected?

DigitalOcean named Agent Runtime.

What caused it?

DigitalOcean hasn't published a root cause. If it does, it shows here.

Where does this come from?

DigitalOcean's official status page, https://status.digitalocean.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.