- Level
- confirmed
- Worst impact
- Degraded
- Components
- NYC1
- Regions
- in
What to do
Check whether you use DigitalOcean NYC1 in in. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 6m it lasted.
Anything that failed between 2026-07-24 10:36 UTC and 2026-07-24 12:42 UTC may need a replay.Subscribe to DigitalOcean's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=digitalocean works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from DigitalOcean 3
- identified
We have noticed network connectivity issues affecting some users connecting from India to resources in the NYC region. Based on our current investigation, users on Airtel and BSNL have reported increased latency, packet loss, or intermittent connectivity. We apologize for the inconvenience and will provide an update as soon as more information becomes available.
provider
- monitoring
We are observing improvements in network connectivity for users in India accessing resources in our NYC region. Our team is monitoring the situation to ensure that the service has returned to normal operation and remain stable. We appreciate your patience and will provide an update once the issue is fully confirmed as resolved.
provider
- resolved
Between 07:46 UTC & 10:24 UTC today, some users in India accessing resources in the NYC region may have experienced connectivity issues. The impact was limited to users using Airtel as their ISP. Our investigation determined that the issue was caused by an internal network issue within Airtel and was not related to DigitalOcean network. The connectivity issue now appears to be resolved, and users should no longer experience problems accessing their resources. We apologize for any inconvenience this may have caused. However, if you continue to experience any connectivity issues, please don't hesitate to open a support ticket for further investigation; we'll be happy to assist you further.
provider
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Corrections
None so far.
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Questions about DWN-a4f807c3d6
Is DigitalOcean still down?
No, this incident was resolved 2026-07-24 12:42 UTC. For DigitalOcean's live state, see https://down.guide/digitalocean.
How long did it last?
2h 6m, from 2026-07-24 10:36 UTC to 2026-07-24 12:42 UTC, by the times DigitalOcean posted.
What was affected?
DigitalOcean named NYC1 in in.
What caused it?
DigitalOcean hasn't published a root cause. If it does, it shows here.
Where does this come from?
DigitalOcean's official status page, https://status.digitalocean.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.