# Gradient AI Platform agents and services Accessibility

- Provider: [DigitalOcean](https://down.guide/digitalocean)
- Level: confirmed
- Impact: Partial outage
- lasted 5h 24m
- started 2026-03-20 08:50 UTC
- Agent Runtime
- id: DWN-bd18c55794
- Official page: https://stspg.io/4g49pq97jlvn

## Updates from DigitalOcean
### 2026-03-20 08:50 UTC: investigating
We are currently investigating issue affecting the accessibility of agents and services on the Gradient AI Platform. Users may experience failures or unresponsiveness when attempting to use these features. Our engineering team is actively working to identify the root cause and restore full functionality. We apologize for the inconvenience and will share an update once we have more information.

### 2026-03-20 09:51 UTC: identified
We’ve identified the issue and are currently working on restoring the services. We’ll continue to provide updates as progress is made.

### 2026-03-20 11:05 UTC: identified
We've identified the issue and are actively working to restore the affected services. We're making steady progress and closely monitoring the situation. Further updates will be shared as they become available.

### 2026-03-20 14:04 UTC: monitoring
A fix has been implemented and services have been restored. We are continuing to monitor the system to ensure stability. We will provide further updates if needed.

### 2026-03-20 14:14 UTC: resolved
Our Engineering team has implemented a fix, the issues impacting Gradient AI Platform have been resolved. All agents are back up and healthy. Service has been fully restored.

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