- Level
- confirmed
- Worst impact
- Degraded
- Components
- Reserved IP, TOR1
- Down Index
- 20of 100
What to do
Check whether you use DigitalOcean Reserved IP, TOR1. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 45m it lasted.
Anything that failed between 2026-07-16 13:39 UTC and 2026-07-16 17:24 UTC may need a replay.Subscribe to DigitalOcean's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=digitalocean works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from DigitalOcean 4
- investigating
Our Engineering team is investigating an issue affecting Reserved IP routing in the TOR1 region. The issue is causing inbound and outbound traffic to and from Reserved IPs in TOR1 to fail. In the meantime, detaching and reassigning the Reserved IP to the Droplet may restore connectivity. We recommend trying this workaround if you are experiencing issues with your Reserved IP in TOR1. Our engineering team is actively investigating the root cause and working towards a resolution. We will provide updates as more information becomes available.
provider
- identified
Our Engineering team has identified the cause of the issue affecting Reserved IP routing in the TOR1 region, which was causing inbound and outbound traffic to and from Reserved IPs in TOR1 to fail. Detaching and reassigning the Reserved IP to the Droplet may restore connectivity in the meantime. We recommend trying this workaround if you are still experiencing issues with your Reserved IP in TOR1. Our engineering team is now working on implementing a fix. We will provide updates as more information becomes available.
provider
- monitoring
Our Engineering team has implemented a fix for the issue affecting Reserved IP routing in the TOR1 region, and we are currently monitoring the results. Inbound and outbound traffic to and from Reserved IPs in TOR1 should now be restored. If you reassigned your Reserved IP as a workaround and are still experiencing issues, please reach out to our support team. We will continue to monitor the situation closely and provide a further update once we have confirmed the issue is fully resolved.
provider
- resolved
Our Engineering team has confirmed that the underlying issue affecting Reserved IP routing in the TOR1 region has been fully resolved, and services are now operating normally. If you continue to experience any issues, please contact our Support team by opening a ticket. We apologize for any inconvenience caused.
provider
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Corrections
None so far.
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Questions about DWN-e3bd965a5d
Is DigitalOcean still down?
No, this incident was resolved 2026-07-16 17:24 UTC. For DigitalOcean's live state, see https://down.guide/digitalocean.
How long did it last?
3h 45m, from 2026-07-16 13:39 UTC to 2026-07-16 17:24 UTC, by the times DigitalOcean posted.
What was affected?
DigitalOcean named Reserved IP, TOR1.
What caused it?
DigitalOcean hasn't published a root cause. If it does, it shows here.
Where does this come from?
DigitalOcean's official status page, https://status.digitalocean.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.