# possible issues with presence and DM delivery

- Provider: [Discord](https://down.guide/discord)
- Level: confirmed
- Impact: Degraded
- lasted 1h 58m
- started 2026-02-28 14:39 UTC
- Gateway
- id: DWN-0af7b42445
- Official page: https://stspg.io/x2wy1l9ntk92

## Updates from Discord
### 2026-02-28 14:39 UTC: investigating
you may need to refresh your client to see new DM messages. We are working on identifying the extent of the issue

### 2026-02-28 14:53 UTC: monitoring
Some users were unable to start sessions, but should be able to now. Some servers were also not available

### 2026-02-28 16:37 UTC: resolved
This incident has been resolved.

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