# Messaging failures

- Provider: [Discord](https://down.guide/discord)
- Level: confirmed
- Impact: Major outage
- lasted 1h 27m
- started 2026-08-04 18:49 UTC
- API
- id: DWN-2e75faac29
- Official page: https://stspg.io/wlryy8d8r7wf

## Updates from Discord
### 2026-08-04 18:49 UTC: identified
We are currently investigating an issue that is impacting users' ability to send direct messages. Other functionality including interactions, shop, and SDK integrations are also affected.

### 2026-08-04 18:50 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-08-04 19:36 UTC: identified
We are actively working toward system recovery and will post another update in 10 minutes.

### 2026-08-04 19:53 UTC: monitoring
We have a fix in place are seeing recovery, although some users may still be seeing impact.

### 2026-08-04 19:59 UTC: monitoring
We're seeing significant positive impact from our earlier fix; nearly all users should be recovered at this point. We are monitoring closely.

### 2026-08-04 20:17 UTC: resolved
This incident has been resolved.

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