# Continued issues with presence and DM delivery

- Provider: [Discord](https://down.guide/discord)
- Level: confirmed
- Impact: Partial outage
- lasted 1h
- started 2026-02-28 21:54 UTC
- Gateway
- id: DWN-c2edb7c1c0
- Official page: https://stspg.io/0ddnmh6vwg2y

## Updates from Discord
### 2026-02-28 21:54 UTC: investigating
We are currently investigating this issue. Restarting your sessions \*should\* fix it but existing sessions may have not be seeing new DMs

### 2026-02-28 22:28 UTC: identified
We are currently investigating this issue. Restarting your sessions \*should\* fix it but existing sessions may have not be seeing new DMs

### 2026-02-28 22:42 UTC: identified
This is actually a continuation of the incident from earlier today, which we marked "resolved" in error. We have now identified and are remediating the issue

### 2026-02-28 22:51 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-02-28 22:54 UTC: resolved
This incident has been resolved.

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