# Failure to start new voice calls

- Provider: [Discord](https://down.guide/discord)
- Level: confirmed
- Impact: Partial outage
- lasted 3h 10m
- started 2026-03-20 02:47 UTC
- id: DWN-e17a937eac
- Official page: https://stspg.io/4lq25k7pwl99

## Updates from Discord
### 2026-03-20 02:47 UTC: investigating
New voice calls are failing to be created. We are currently investigating.

### 2026-03-20 05:43 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-03-20 05:56 UTC: resolved
This incident has been resolved.

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