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Doppler

Background job delays impacting sync and email delivery

Major outage Lasted 1h 7m · started · Doppler's page

Level
confirmed
Worst impact
Major outage
Components
Vercel, Dashboard (dashboard.doppler.com), Heroku, AWS Parameter Store, AWS Secrets Manager, Azure App Service, Azure Key Vault, Azure Dev Ops, CircleCI, Codefresh, Fly.io, GCP Secret Manager, GitHub, Laravel Forge, Netlify, Railway, Render, Vercel, AWS IAM Dynamic Secrets, AWS MySQL Rotation, AWS User Key Rotation, SendGrid Rotation, Twilio Rotation, Splunk
Down Index
52of 100

What to do

  • Check whether you use Doppler Vercel, Dashboard (dashboard.doppler.com), Heroku, AWS Parameter Store and 20 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 7m it lasted.

    Anything that failed between 2025-08-20 18:52 UTC and 2025-08-20 19:58 UTC may need a replay.
  • Subscribe to Doppler's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=doppler works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Doppler 5

  1. investigating

    We're currently investigating an issue involving delays in background job processing that's impacting integration syncs, email delivery, activity log delivery, and webhook delivery (amongst other things). Impacted integration syncs will show as failed with "Out of sync". If expected emails aren't being received, it's likely related to this as well.

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  2. investigating

    We are continuing to investigate the issue.

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  3. identified

    The issue has been identified and a fix is being implemented.

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  4. monitoring

    A fix has been implemented and we're monitoring the situation. All unprocessed jobs have now been processed.

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  5. resolved

    This incident has been resolved.

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Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-6ce4ee21c4

Is Doppler still down?

No, this incident was resolved 2025-08-20 19:58 UTC. For Doppler's live state, see https://down.guide/doppler.

How long did it last?

1h 7m, from 2025-08-20 18:52 UTC to 2025-08-20 19:58 UTC, by the times Doppler posted.

What was affected?

Doppler named Vercel, Dashboard (dashboard.doppler.com), Heroku, AWS Parameter Store and 20 more.

What caused it?

Doppler hasn't published a root cause. If it does, it shows here.

Where does this come from?

Doppler's official status page, https://www.dopplerstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.