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Drata

Multiple Policy ack. emails are being sent for archived policies.

Partial outage Lasted 3h 50m · started · Drata's page

Level
confirmed
Worst impact
Partial outage
Down Index
30of 100

What to do

  • Check whether your product depends on Drata. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 50m it lasted.

    Anything that failed between 2025-09-18 14:10 UTC and 2025-09-18 18:00 UTC may need a replay.
  • Subscribe to Drata's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=drata works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Drata 4

  1. identified

    We've identified an issue impacting some customers in which Policy acknowledgement emails are being sent for archived policies. We have identified the issue and are actively working on a fix.

    provider

  2. identified

    We have identified that all emails are getting delayed which includes login related emails. We are actively working on a fix.

    provider

  3. identified

    A fix for the issue around multiple emails has been deployed. This has fixed the delays in login related emails as well. The incident is resolved.

    provider

  4. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0b514a92fa

Is Drata still down?

No, this incident was resolved 2025-09-18 18:00 UTC. For Drata's live state, see https://down.guide/drata.

How long did it last?

3h 50m, from 2025-09-18 14:10 UTC to 2025-09-18 18:00 UTC, by the times Drata posted.

What caused it?

Drata hasn't published a root cause. If it does, it shows here.

Where does this come from?

Drata's official status page, https://status.drata.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.