# MSSP Tenant Access Issue

- Provider: [Drata](https://down.guide/drata)
- Level: confirmed
- Impact: Partial outage
- lasted 2d 1h
- started 2026-05-20 17:56 UTC
- id: DWN-1272f1340d
- Official page: https://stspg.io/3ns7hzclwtts

## Updates from Drata
### 2026-05-20 17:56 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-05-20 17:59 UTC: identified
We’re investigating an issue impacting access to Drata for a subset of customers who are working with managed security service providers (MSSPs). We’ve identified the problem and are actively working on a fix. We’ll continue to share updates as progress is made.

### 2026-05-22 15:48 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-05-22 19:07 UTC: resolved
This incident has been resolved.

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