Real-time notifications delayed or not appearing

What to do

• Check whether you use Drata Web Application. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 3h 24m it lasted.

  Anything that failed between 2026-05-08 15:54 UTC and 2026-05-08 19:18 UTC may need a replay.

• Subscribe to Drata's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=drata works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Drata 3

1. investigatingMay 8, 2026, 3:54 PM UTC

   We are investigating an issue where real-time in-app notifications and status updates are not being delivered to some users. Features that rely on live updates may appear to be stuck loading or may not reflect the latest status without a manual page refresh. Affected functionality may include: - AI workflow progress and completion notifications - Approval workflow status updates - Policy suggestion progress - Monitor test results - Vendor assessment updates - Bulk operation completion alerts - General in-app notifications Workaround: Manually refreshing the page or logging out and back in will restore real-time updates temporarily. Our engineering team has identified the likely cause and is actively working on a fix. We will provide updates as the investigation progresses.

   provider

2. monitoringMay 8, 2026, 6:52 PM UTC

   Our engineering team has applied a fix and will continue to monitor for any issues.

   provider

3. resolvedMay 8, 2026, 7:18 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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