Drata: Some customers unable to login

What to do

Check whether you use Drata Web Application. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 22h 55m it lasted.
Anything that failed between 2025-11-04 03:51 UTC and 2025-11-05 02:46 UTC may need a replay.
Subscribe to Drata's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=drata works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingNov 4, 2025, 3:51 AM UTC
Our team is currently investigating an issue in which some customers are unable to login. We will provide updates as they become available.
provider
identifiedNov 4, 2025, 6:05 AM UTC
The root cause of the issue has been identified. We are actively working on a fix.
provider
identifiedNov 4, 2025, 7:13 AM UTC
A fix for the issue has been implemented. We are actively deploying the fix to all regions.
provider
monitoringNov 4, 2025, 10:02 AM UTC
A fix for the issue has been deployed. The team will continue to monitor.
provider
resolvedNov 5, 2025, 2:46 AM UTC
This incident has been resolved.
provider

Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Drata still down?

No, this incident was resolved 2025-11-05 02:46 UTC. For Drata's live state, see https://down.guide/drata.

How long did it last?

22h 55m, from 2025-11-04 03:51 UTC to 2025-11-05 02:46 UTC, by the times Drata posted.

What was affected?

Drata named Web Application.

What caused it?

Drata hasn't published a root cause. If it does, it shows here.

Where does this come from?

Drata's official status page, https://status.drata.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.