# Some users can not download Control Evidence packages from Audit Hub

- Provider: [Drata](https://down.guide/drata)
- Level: confirmed
- Impact: Degraded
- lasted 1h 43m
- started 2025-08-27 19:29 UTC
- id: DWN-244bdb45f3
- Official page: https://stspg.io/nzwfy6mc04x0

## Updates from Drata
### 2025-08-27 19:29 UTC: investigating
Some customers and auditors may experience issues downloading control evidence packages in Audit Hub. We are actively investigating the issue.

### 2025-08-27 21:12 UTC: resolved
This incident has been resolved.

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