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Drata

Connectivity issues with EU API

Major outage Lasted 13m · started · Drata's page

Level
confirmed
Worst impact
Major outage
Components
API EU, Web Application
Regions
eu

What to do

  • Check whether you use Drata API EU, Web Application in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 13m it lasted.

    Anything that failed between 2025-12-04 10:36 UTC and 2025-12-04 10:50 UTC may need a replay.
  • Subscribe to Drata's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=drata works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Drata 3

  1. investigating

    Our team is currently investigating an issue in which customers can't login to Web Application in EU region.

    provider

  2. monitoring

    We identified the root cause and implemented a fix. Customers are able to login again to the application. Team is monitoring to make sure system availability is back to normal.

    provider

  3. resolved

    This incident is now resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-27baa8a926

Is Drata still down?

No, this incident was resolved 2025-12-04 10:50 UTC. For Drata's live state, see https://down.guide/drata.

How long did it last?

13m, from 2025-12-04 10:36 UTC to 2025-12-04 10:50 UTC, by the times Drata posted.

What was affected?

Drata named API EU, Web Application in eu.

What caused it?

Drata hasn't published a root cause. If it does, it shows here.

Where does this come from?

Drata's official status page, https://status.drata.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.