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Drata

AWS Increased Error Rates and Latencies causing degradation to multiple services and support access.

Partial outage Lasted 2h 58m · started · Drata's page

Level
confirmed
Worst impact
Partial outage
Regions
us, us-east-1
Down Index
38of 100

What to do

  • Check whether you use Drata in us, us-east-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 58m it lasted.

    Anything that failed between 2025-10-20 09:02 UTC and 2025-10-20 12:00 UTC may need a replay.
  • Subscribe to Drata's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=drata works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Drata 2

  1. identified

    Our team is currently investigating an issue in which AWS incident in us-east-1 is causing monitors to fail for resources in that region and may cause drata.com to load slowly for some customers. We will provide updates as they become available.

    provider

  2. resolved

    Our upstream provider, AWS, has fully mitigated the us-east-1 DNS issue. Monitors for that region are now being processed as expected and drata.com is loading normally. This incident is now resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-5e0e3cd4bd

Is Drata still down?

No, this incident was resolved 2025-10-20 12:00 UTC. For Drata's live state, see https://down.guide/drata.

How long did it last?

2h 58m, from 2025-10-20 09:02 UTC to 2025-10-20 12:00 UTC, by the times Drata posted.

What was affected?

Drata named in us, us-east-1.

What caused it?

Drata hasn't published a root cause. If it does, it shows here.

Where does this come from?

Drata's official status page, https://status.drata.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.