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Drata

SafeBase AI Questionnaire Service (AIQA) Down

Major outage Lasted 9h 4m · started · Drata's page

Level
confirmed
Worst impact
Major outage
Components
AIQA
Down Index
45of 100

What to do

  • Check whether you use Drata AIQA. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 9h 4m it lasted.

    Anything that failed between 2025-12-11 13:36 UTC and 2025-12-11 22:41 UTC may need a replay.
  • Subscribe to Drata's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=drata works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Drata 4

  1. investigating

    Google Cloud's Vertex AI API is currently experiencing an outage which is directly affecting SafeBase's AIQA, Ask AI, and AI Search features. We will update this incident as we receive more information.

    provider

  2. identified

    Google has identified the issue and has released the following update: We are experiencing an issue with Vertex AI Search AnswerQuery API & citation functionality in LLM API beginning on Wednesday, 2025-12-10 21:30 PST. Our engineering team has identified a mitigation and are working to deploy the fix to production. The mitigation is expected to complete by Thursday, 2025-12-11 10:00 PST. We will provide more information by Thursday, 2025-12-11 10:30 PST.

    provider

  3. monitoring

    Google has fixed their incident and our pipelines are working again. We are monitoring to make sure everything is stable.

    provider

  4. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7473090d6e

Is Drata still down?

No, this incident was resolved 2025-12-11 22:41 UTC. For Drata's live state, see https://down.guide/drata.

How long did it last?

9h 4m, from 2025-12-11 13:36 UTC to 2025-12-11 22:41 UTC, by the times Drata posted.

What was affected?

Drata named AIQA.

What caused it?

Drata hasn't published a root cause. If it does, it shows here.

Where does this come from?

Drata's official status page, https://status.drata.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.