Unable to complete approval process for a policy.

What to do

• Check whether your product depends on Drata. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2d 10h it lasted.

  Anything that failed between 2025-09-16 18:53 UTC and 2025-09-19 05:16 UTC may need a replay.

• Subscribe to Drata's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=drata works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Drata 4

1. investigatingSep 16, 2025, 6:53 PM UTC

   Our team is currently investigating an issue in which some customers are unable to complete approval process for a policy. We will provide updates as they become available.

   provider

2. identifiedSep 16, 2025, 10:04 PM UTC

   We have identified an issue in which Policy approvals created prior to 8th September are failing. We are actively working on a fix.

   provider

3. identifiedSep 19, 2025, 5:15 AM UTC

   A workaround for the issue where policy approvals can not be completed has been deployed. Any Approvals created prior to September 8th and incomplete will need to be cancelled and retried to recover and complete the policy publishing. The incident is resolved.

   provider

4. resolvedSep 19, 2025, 5:16 AM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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