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Drata

Some service users and auditors unable to access their own tenant

Partial outage Lasted 6d 21h · started · Drata's page

Level
confirmed
Worst impact
Partial outage
Down Index
33of 100

What to do

  • Check whether your product depends on Drata. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 6d 21h it lasted.

    Anything that failed between 2026-05-22 16:56 UTC and 2026-05-29 14:27 UTC may need a replay.
  • Subscribe to Drata's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=drata works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Drata 4

  1. investigating

    We are currently investigating this issue.

    provider

  2. investigating

    We've identified an issue impacting some customers in which some users who have service user and auditor accounts are unable to access their own tenant. We are actively working on a fix.

    provider

  3. investigating

    Fix is being tested.

    provider

  4. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-dbd1698ea1

Is Drata still down?

No, this incident was resolved 2026-05-29 14:27 UTC. For Drata's live state, see https://down.guide/drata.

How long did it last?

6d 21h, from 2026-05-22 16:56 UTC to 2026-05-29 14:27 UTC, by the times Drata posted.

What caused it?

Drata hasn't published a root cause. If it does, it shows here.

Where does this come from?

Drata's official status page, https://status.drata.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.