# MSSP / Multi-Instance Management Client List Unavailable

- Provider: [Drata](https://down.guide/drata)
- Level: confirmed
- Impact: Degraded
- lasted 1h 36m
- started 2026-09-19 18:43 UTC
- id: DWN-eeb0dce7f1
- Official page: https://stspg.io/zlq6ts3f0dqc

## Updates from Drata
### 2026-09-19 18:43 UTC: investigating
We are currently investigating this issue.

### 2026-09-19 18:48 UTC: investigating
We've identified the cause of the issue preventing MSSP / Multi-Instance Management users from loading their client list. A fix is in progress. All other Drata functionality, including core compliance monitoring, is unaffected.

### 2026-09-19 20:18 UTC: investigating
This incident is resolved. MSSP / Multi-Instance Management Client services are now operational.

### 2026-09-19 20:19 UTC: resolved
This incident has been resolved.

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