# Drata incident history

- **Drata**: [Delayed scheduled compliance checks and ticket synchronization in the US region](https://down.guide/drata/DWN-5168fbd45f) (Partial outage; lasted 1d 9h; started 2026-10-08 13:40 UTC; us)
- **Drata**: [Some Policy PDF Downloads Missing Appendix Page](https://down.guide/drata/DWN-8e4120fbe4) (Partial outage; lasted 4d 4h; started 2026-10-05 19:28 UTC)
- **Drata**: [Cron service degraded](https://down.guide/drata/DWN-1e796810cd) (Partial outage; lasted 21h 41m; started 2026-09-24 18:56 UTC)
- **Drata**: [MSSP / Multi-Instance Management Client List Unavailable](https://down.guide/drata/DWN-eeb0dce7f1) (Degraded; lasted 1h 36m; started 2026-09-19 18:43 UTC)
- **Drata**: [Multiple products unavailable](https://down.guide/drata/DWN-6f83d12471) (Major outage; lasted 4h 15m; started 2026-09-01 15:14 UTC; Trust Center Pages, Trust Center Admin Page, AIQA)
- **Drata**: [Public API in US region degraded](https://down.guide/drata/DWN-327c3ebc93) (Partial outage; lasted 2d 10h; started 2026-08-26 13:32 UTC; Public API US; apac, eu, us)
- **Drata**: [Brief SafeBase App Request Failures](https://down.guide/drata/DWN-ddceb28872) (Major outage; lasted 0m; started 2026-08-21 01:00 UTC)
- **Drata**: [Report and export downloads not being delivered to some users](https://down.guide/drata/DWN-1d07f77f1e) (Partial outage; lasted 2d 22h; started 2026-08-11 21:06 UTC)
- **Drata**: [Bulk Actions on Personnel Degraded](https://down.guide/drata/DWN-30be055800) (Partial outage; lasted 4d 3h; started 2026-06-22 18:01 UTC)
- **Drata**: [SafeBase \<\> Salesforce integration degradation](https://down.guide/drata/DWN-b1f65769a2) (Partial outage; lasted 23h 28m; started 2026-06-08 22:38 UTC; Trust Center Admin Page)
- **Drata**: [Degraded AIQA Performance](https://down.guide/drata/DWN-1e4a27413c) (Partial outage; lasted 1h 8m; started 2026-06-04 16:22 UTC)
- **Drata**: [Some service users and auditors unable to access their own tenant](https://down.guide/drata/DWN-dbd1698ea1) (Partial outage; lasted 6d 21h; started 2026-05-22 16:56 UTC)
- **Drata**: [Policy Approvals Experiencing Disruptions](https://down.guide/drata/DWN-9c62f9c85d) (Degraded; lasted 2d 23h; started 2026-05-22 14:49 UTC)
- **Drata**: [MSSP Tenant Access Issue](https://down.guide/drata/DWN-1272f1340d) (Partial outage; lasted 2d 1h; started 2026-05-20 17:56 UTC)
- **Drata**: [US Public API unavailable](https://down.guide/drata/DWN-62971b11b4) (Major outage; lasted 2h 43m; started 2026-05-14 10:54 UTC; Public API US; us)
- **Drata**: [Real-time notifications delayed or not appearing](https://down.guide/drata/DWN-171a83e73e) (Degraded; lasted 3h 24m; started 2026-05-08 15:54 UTC; Web Application)
- **Drata**: [Salesforce Authentication Issue](https://down.guide/drata/DWN-3c8eab21ca) (Degraded; lasted 4d 23h; started 2026-05-08 00:54 UTC)
- **Drata**: [Salesforce Authentication Issue](https://down.guide/drata/DWN-d9faf183ff) (Degraded; lasted 1h 19m; started 2026-05-07 17:07 UTC; us)
- **Drata**: [Completed Security Trainings Not Reflected Properly in Personnel Records](https://down.guide/drata/DWN-0a5cd4c341) (Partial outage; lasted 6d 2h; started 2026-04-28 17:09 UTC)
- **Drata**: [Some Automatic Compliance tests are delayed](https://down.guide/drata/DWN-311205312b) (Partial outage; lasted 2h 8m; started 2026-04-23 16:34 UTC; API US; us)
- **Drata**: [Drata API Magic Link Timeouts](https://down.guide/drata/DWN-a9edbbc74f) (Degraded; lasted 3h 39m; started 2026-04-16 18:08 UTC; API US; us)
- **Drata**: [Restricted Control Managers and Restricted Risk Managers Unable to Log In](https://down.guide/drata/DWN-2af8f49cd0) (Degraded; lasted 7h 2m; started 2026-03-31 16:30 UTC)
- **Drata**: [Drata US, EU and APAC API planned maintenance](https://down.guide/drata/DWN-ce2379c51c) (Degraded; lasted 1d 13h; started 2026-03-30 10:35 UTC; API US, API EU, API APAC; apac, eu, us)
- **Drata**: [Guest Admin Access](https://down.guide/drata/DWN-2a52868807) (Partial outage; lasted 2h 21m; started 2026-03-16 16:55 UTC)
- **Drata**: [Database Maintenance](https://down.guide/drata/DWN-b8de113b03) (Degraded; lasted 0m; started 2026-02-28 23:00 UTC; API US; us)
- **Drata**: [Drata app not loading correctly](https://down.guide/drata/DWN-db6d838305) (Major outage; lasted 4h 57m; started 2026-02-03 19:06 UTC)
- **Drata**: [Notification outage](https://down.guide/drata/DWN-da085e7038) (Partial outage; lasted 55m; started 2026-02-02 21:10 UTC)
- **Drata**: [Background tasks delayed](https://down.guide/drata/DWN-7a82a71583) (Partial outage; lasted 2h 58m; started 2025-12-16 00:24 UTC)
- **Drata**: [SafeBase AI Questionnaire Service (AIQA) Down](https://down.guide/drata/DWN-7473090d6e) (Major outage; lasted 9h 4m; started 2025-12-11 13:36 UTC; AIQA)
- **Drata**: [Risk Management displaying outdated data](https://down.guide/drata/DWN-6d57475801) (Degraded; lasted 16h 44m; started 2025-12-09 05:52 UTC)
- **Drata**: [Issues loading Drata sites due to upstream provider outage](https://down.guide/drata/DWN-27eb464f6a) (Major outage; lasted 9m; started 2025-12-05 09:11 UTC; API US, API EU, API APAC +6; apac, eu, us)
- **Drata**: [Connectivity issues with EU API](https://down.guide/drata/DWN-27baa8a926) (Major outage; lasted 13m; started 2025-12-04 10:36 UTC; API EU, Web Application; eu)
- **Drata**: [Issues loading Drata sites due to upstream provider outage](https://down.guide/drata/DWN-41ed8a97a2) (Partial outage; lasted 1h 4m; started 2025-11-18 14:09 UTC; Web Application)
- **Drata**: [Security Training Failures](https://down.guide/drata/DWN-9e56781292) (Degraded; lasted 20h 51m; started 2025-11-13 00:59 UTC)
- **Drata**: [Some customers unable to login](https://down.guide/drata/DWN-1baa89621f) (Major outage; lasted 22h 55m; started 2025-11-04 03:51 UTC; Web Application)
- **Drata**: [Intermittent Login Issues](https://down.guide/drata/DWN-910cb5beb8) (Partial outage; lasted 2m; started 2025-10-31 03:08 UTC)
- **Drata**: [Partial Outage for AI Answering](https://down.guide/drata/DWN-212a96c587) (Partial outage; lasted 47m; started 2025-10-31 00:18 UTC; AIQA)
- **Drata**: [Some device monitoring tests not progressing for some customers](https://down.guide/drata/DWN-8e2e680589) (Partial outage; lasted 3h 13m; started 2025-10-29 08:33 UTC)
- **Drata**: [Some Okta users unable to login](https://down.guide/drata/DWN-7641b47a08) (Partial outage; lasted 3m; started 2025-10-21 19:13 UTC)
- **Drata**: [AWS Increased Error Rates and Latencies causing degradation to multiple services and support access.](https://down.guide/drata/DWN-5e0e3cd4bd) (Partial outage; lasted 2h 58m; started 2025-10-20 09:02 UTC; us, us-east-1)

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