# We are currently investigating performance problems with our site and API endpoints

- Provider: [Dropbox Sign](https://down.guide/dropbox-sign)
- Level: confirmed
- Impact: Degraded
- lasted 3h 21m
- started 2024-01-31 16:33 UTC
- API callbacks from Dropbox Sign
- id: DWN-26bb36da32
- Official page: https://stspg.io/wb724mp16246

## Updates from Dropbox Sign
### 2024-01-31 16:33 UTC: investigating
We are currently investigating performance problems with our site and API endpoints. The site is operational, but performing outside of our expectations. Thank you for your patience while we work to resolve this issue.

### 2024-01-31 18:31 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2024-01-31 19:54 UTC: resolved
This incident has been resolved.

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