# Dropbox Sign is experiencing degraded performance

- Provider: [Dropbox Sign](https://down.guide/dropbox-sign)
- Level: confirmed
- Impact: Degraded
- lasted 26m
- started 2026-04-21 12:04 UTC
- id: DWN-5d47f26ef4
- Official page: https://stspg.io/lqb0jn3d0vb8

## Updates from Dropbox Sign
### 2026-04-21 12:04 UTC: investigating
We’re investigating reports of degraded performance. Our engineering team is triaging and will share updates as we learn more.

### 2026-04-21 12:12 UTC: identified
We have identified the root cause of the degradation and are are fixing it. Next update in 1 hour

### 2026-04-21 12:30 UTC: resolved
This incident has been resolved.

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