# Increased API request failures

- Provider: [Dropbox Sign](https://down.guide/dropbox-sign)
- Level: confirmed
- Impact: Degraded
- lasted 7h 11m
- started 2023-05-18 04:48 UTC
- API callbacks from Dropbox Sign
- us
- id: DWN-770dc7cba1
- Official page: https://stspg.io/65xs6tqzbfq3

## Updates from Dropbox Sign
### 2023-05-18 04:48 UTC: monitoring
During our scheduled release, between 2023-05-17 20:48 - 2023-05-18 03:32 UTC we experienced an issue where some API requests were failing when the field length exceeded a certain limit. This issue has now been resolved. We are continuing to monitor the situation. If you have any questions or concerns, please do not hesitate to contact us.

### 2023-05-18 11:59 UTC: resolved
This incident has been resolved.

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