- Level
- confirmed
- Worst impact
- Degraded
- Components
- Send signature requests, Document signing through Dropbox Sign and Fax, Embedded signing through Dropbox Sign
- Down Index
- 24of 100
What to do
Check whether you use Dropbox Sign Send signature requests, Document signing through Dropbox Sign and Fax, Embedded signing through Dropbox Sign. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 53m it lasted.
Anything that failed between 2026-08-31 17:34 UTC and 2026-08-31 18:28 UTC may need a replay.Subscribe to Dropbox Sign's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=dropbox-sign works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Dropbox Sign 4
- investigating
We’re investigating reports of degraded performance with file and image uploads. Some uploads may be slower than expected or intermittently fail. Our engineering team is actively investigating.
provider
- monitoring
A fix has been implemented, files should be uploading normally and we are monitoring.
provider
- monitoring
We are continuing to monitor for any further issues.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-7fbf9b479a
Is Dropbox Sign still down?
No, this incident was resolved 2026-08-31 18:28 UTC. For Dropbox Sign's live state, see https://down.guide/dropbox-sign.
How long did it last?
53m, from 2026-08-31 17:34 UTC to 2026-08-31 18:28 UTC, by the times Dropbox Sign posted.
What was affected?
Dropbox Sign named Send signature requests, Document signing through Dropbox Sign and Fax, Embedded signing through Dropbox Sign.
What caused it?
Dropbox Sign hasn't published a root cause. If it does, it shows here.
Where does this come from?
Dropbox Sign's official status page, https://status.hellosign.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.