# We're having some trouble with our Sign services

- Provider: [Dropbox Sign](https://down.guide/dropbox-sign)
- Level: confirmed
- Impact: Degraded
- lasted 2h 4m
- started 2025-07-31 17:42 UTC
- Send signature requests, Document signing through Dropbox Sign and Fax, API callbacks from Dropbox Sign +2
- id: DWN-93072d0619
- Official page: https://stspg.io/6d11q1fmm62t

## Updates from Dropbox Sign
### 2025-07-31 17:42 UTC: identified
We're having some trouble with our Sign services. We're working to fix the problem as quickly as we can.

### 2025-07-31 19:07 UTC: identified
We are continuing to work on a fix for this issue.

### 2025-07-31 19:13 UTC: monitoring
A fix has been implemented and we are monitoring this issue.

### 2025-07-31 19:47 UTC: resolved
This incident has been resolved.

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