# Some signature requests with group signers are missing fields

- Provider: [Dropbox Sign](https://down.guide/dropbox-sign)
- Level: confirmed
- Impact: Degraded
- lasted 3h 31m
- started 2023-08-21 19:04 UTC
- Document signing through Dropbox Sign and Fax, Finished document delivery
- id: DWN-ad5884c044
- Official page: https://stspg.io/9l2pr1kw4fqr

## Updates from Dropbox Sign
### 2023-08-21 19:04 UTC: investigating
We are currently experiencing some issues with group signers and signature requests. Signature requests that do not use the group signer functionality are not impacted. We are actively investigating this and will update the status page as we learn more. Thank you for your patience.

### 2023-08-21 22:35 UTC: resolved
This incident has been resolved.

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