# Dropbox Sign is experiencing an outage.

- Provider: [Dropbox Sign](https://down.guide/dropbox-sign)
- Level: confirmed
- Impact: Partial outage
- lasted 3h 12m
- started 2026-01-02 20:13 UTC
- Send signature requests, Document signing through Dropbox Sign and Fax, API callbacks from Dropbox Sign +6
- us
- id: DWN-b1fd66e70d
- Official page: https://stspg.io/v93mht8d3kyb

## Updates from Dropbox Sign
### 2026-01-02 20:13 UTC: investigating
Update: We're getting closer to a solution. Our engineers are working to fix this problem.

### 2026-01-02 21:50 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-01-02 23:25 UTC: resolved
We're back! Dropbox Sign should be up and running. Thanks for bearing with us.

From the builder: does your app depend on Dropbox Sign? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=dropbox-sign) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Dropbox Sign.

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