# We are currently investigating performance problems with our site and API endpoints

- Provider: [Dropbox Sign](https://down.guide/dropbox-sign)
- Level: confirmed
- Impact: Degraded
- lasted 6h 37m
- started 2024-02-01 15:55 UTC
- API callbacks from Dropbox Sign, Fax sending through Dropbox Fax
- id: DWN-c532f52b2c
- Official page: https://stspg.io/hrskmwzhp8wr

## Updates from Dropbox Sign
### 2024-02-01 15:55 UTC: investigating
We are currently investigating performance problems with our site and API endpoints. The site is operational, but performing outside of our expectations. Thank you for your patience while we work to resolve this issue.

### 2024-02-01 17:03 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2024-02-01 22:20 UTC: monitoring
We are continuing to monitor for any further issues.

### 2024-02-01 22:32 UTC: resolved
This incident has been resolved.

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