# We are currently investigating performance problems with our API endpoints

- Provider: [Dropbox Sign](https://down.guide/dropbox-sign)
- Level: confirmed
- Impact: Degraded
- lasted 4h 29m
- started 2025-08-04 11:43 UTC
- Send signature requests, Document signing through Dropbox Sign and Fax, API callbacks from Dropbox Sign +1
- id: DWN-cbae3fcb94
- Official page: https://stspg.io/ntc9fdbx6605

## Updates from Dropbox Sign
### 2025-08-04 11:43 UTC: investigating
We are currently investigating performance problems with our site and API endpoints. Thank you for your patience while we work to resolve this issue.

### 2025-08-04 13:36 UTC: investigating
We are continuing to investigate this issue.

### 2025-08-04 14:53 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-08-04 16:13 UTC: resolved
This incident has been resolved.

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