# We are currently investigating performance problems with our site and API endpoints

- Provider: [Dropbox Sign](https://down.guide/dropbox-sign)
- Level: confirmed
- Impact: Degraded
- lasted 3h 37m
- started 2023-08-01 23:59 UTC
- Document signing through Dropbox Sign and Fax, API callbacks from Dropbox Sign
- id: DWN-d25d69981c
- Official page: https://stspg.io/5w1hs5p1gb8z

## Updates from Dropbox Sign
### 2023-08-01 23:59 UTC: investigating
We are currently investigating performance problems with our site and API endpoints. Thank you for your patience while we work to resolve this issue.

### 2023-08-02 02:39 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2023-08-02 03:36 UTC: resolved
This incident has been resolved.

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