# Sign is not working as expected.

- Provider: [Dropbox Sign](https://down.guide/dropbox-sign)
- Level: confirmed
- Impact: Major outage
- lasted 1h 11m
- started 2025-07-02 18:47 UTC
- Send signature requests, Document signing through Dropbox Sign and Fax, API callbacks from Dropbox Sign +6
- id: DWN-dee3e0dd88
- Official page: https://stspg.io/tnbgtb8l5bm6

## Updates from Dropbox Sign
### 2025-07-02 18:47 UTC: investigating
We are currently experiencing outages across our product suite. We are working to resolve the issue as quickly as possible. Thank you for your patience.

### 2025-07-02 19:58 UTC: resolved
This incident has been resolved.

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