# We are currently investigating performance problems with our site and API endpoints

- Provider: [Dropbox Sign](https://down.guide/dropbox-sign)
- Level: confirmed
- Impact: Degraded
- lasted 13m
- started 2024-01-08 16:47 UTC
- Send signature requests, Document signing through Dropbox Sign and Fax, API callbacks from Dropbox Sign +6
- id: DWN-e6fcb0f1ac
- Official page: https://stspg.io/q39g5gjzpf6j

## Updates from Dropbox Sign
### 2024-01-08 16:47 UTC: investigating
We are currently investigating performance problems with our site and API endpoints. The site and the API is operational, but users may experience slowness. Thank you for your patience while we work to resolve this issue

### 2024-01-08 17:00 UTC: resolved
This incident has been resolved.

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