# Single Sign-On (SSO) may not be working as expected

- Provider: [Dropbox](https://down.guide/dropbox)
- Level: confirmed
- Impact: Degraded
- lasted 8h 43m
- started 2024-05-13 15:31 UTC
- Support Services
- us
- id: DWN-165e418911
- Official page: https://stspg.io/j3ct8qszfjn3

## Updates from Dropbox
### 2024-05-13 15:31 UTC: investigating
Single Sign-On (SSO) may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.

### 2024-05-13 17:17 UTC: identified
The issue has been identified and a fix is being implemented.

### 2024-05-14 00:14 UTC: resolved
SSO is back up and running! Thanks for bearing with us.

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