# Some customers are unable to access certain website routes and features.

- Provider: [Dropbox](https://down.guide/dropbox)
- Level: confirmed
- Impact: Partial outage
- lasted 59m
- started 2026-09-09 21:36 UTC
- Website
- id: DWN-28138462ea
- Official page: https://stspg.io/6d2mcpdwfmb3

## Updates from Dropbox
### 2026-09-09 21:36 UTC: investigating
a number of pages and features are not working for some customers. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

### 2026-09-09 22:35 UTC: resolved
This incident has been resolved.

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