# Some Windows users may not be able to use the online-only functionality

- Provider: [Dropbox](https://down.guide/dropbox)
- Level: confirmed
- Impact: Degraded
- lasted 14d 19h
- started 2025-03-20 20:35 UTC
- Desktop Application
- id: DWN-3d2e7944c4
- Official page: https://stspg.io/mv4lz6ss3sq8

## Updates from Dropbox
### 2025-03-20 20:35 UTC: identified
Some Windows users may not be able to use the online-only functionality. We're working to fix the problem as quickly as we can.

### 2025-03-21 17:55 UTC: identified
We are continuing to work on a fix for this issue.

### 2025-03-26 16:32 UTC: identified
We are continuing to work on a fix for this issue.

### 2025-04-01 15:14 UTC: identified
We are continuing to work on a fix for this issue.

### 2025-04-04 16:22 UTC: resolved
This incident has been resolved.

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