# The Desktop App might not be loading for some users

- Provider: [Dropbox](https://down.guide/dropbox)
- Level: confirmed
- Impact: Degraded
- lasted 5h 52m
- started 2024-09-25 18:10 UTC
- Desktop Application
- id: DWN-546d49fd25
- Official page: https://stspg.io/x970npt6r8rs

## Updates from Dropbox
### 2024-09-25 18:10 UTC: investigating
The Desktop App might not be loading for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

### 2024-09-26 00:01 UTC: resolved
This incident has been resolved.

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