- Level
- confirmed
- Worst impact
- Degraded
- Components
- Protect
- Down Index
- 25of 100
What to do
Check whether you use Dropbox Protect. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 11h 47m it lasted.
Anything that failed between 2026-08-25 23:14 UTC and 2026-08-26 11:01 UTC may need a replay.Subscribe to Dropbox's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=dropbox works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Dropbox 2
- investigating
We are currently experiencing issues with the Items and Reports areas in Dropbox Protect, resulting in intermittent failures for some users. We are working to resolve the issue as quickly as possible. Thank you for your patience.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-6ca0e43851
Is Dropbox still down?
No, this incident was resolved 2026-08-26 11:01 UTC. For Dropbox's live state, see https://down.guide/dropbox.
How long did it last?
11h 47m, from 2026-08-25 23:14 UTC to 2026-08-26 11:01 UTC, by the times Dropbox posted.
What was affected?
Dropbox named Protect.
What caused it?
Dropbox hasn't published a root cause. If it does, it shows here.
Where does this come from?
Dropbox's official status page, https://status.dropbox.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.