- Level
- confirmed
- Worst impact
- Degraded
- Components
- AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant
- Regions
- us
- Down Index
- 23of 100
What to do
Check whether you use Duo Security AI Assistant, AI Assistant, AI Assistant, AI Assistant and 44 more in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 53m it lasted.
Anything that failed between 2026-05-18 18:37 UTC and 2026-05-18 20:30 UTC may need a replay.Subscribe to Duo Security's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=duo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Duo Security 3
- investigating
We are currently investigating an issue with AI Assistant not functioning on all US deployments and are working to correct the issue as soon as possible. Please check back here or subscribe to updates for any changes.
provider
- monitoring
We have implemented mitigation measures and are observing improved AI Assistant performance. We are continuing to monitor success rates and overall service stability.
provider
- resolved
The issue affecting AI Assistant functionality across all US deployments has been resolved, and full functionality has been restored. We will continue to monitor service performance to ensure stability.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-033c596267
Is Duo Security still down?
No, this incident was resolved 2026-05-18 20:30 UTC. For Duo Security's live state, see https://down.guide/duo.
How long did it last?
1h 53m, from 2026-05-18 18:37 UTC to 2026-05-18 20:30 UTC, by the times Duo Security posted.
What was affected?
Duo Security named AI Assistant, AI Assistant, AI Assistant, AI Assistant and 44 more in us.
What caused it?
Duo Security hasn't published a root cause. If it does, it shows here.
Where does this come from?
Duo Security's official status page, https://status.duo.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.