# All US Deployments: AI Assistant failures

- Provider: [Duo Security](https://down.guide/duo)
- Level: confirmed
- Impact: Degraded
- lasted 1h 53m
- started 2026-05-18 18:37 UTC
- AI Assistant, AI Assistant, AI Assistant +45
- us
- id: DWN-033c596267
- Official page: https://stspg.io/hrj4ndmlvbrc

## Updates from Duo Security
### 2026-05-18 18:37 UTC: investigating
We are currently investigating an issue with AI Assistant not functioning on all US deployments and are working to correct the issue as soon as possible.
Please check back here or subscribe to updates for any changes.

### 2026-05-18 19:27 UTC: monitoring
We have implemented mitigation measures and are observing improved AI Assistant performance. We are continuing to monitor success rates and overall service stability.

### 2026-05-18 20:30 UTC: resolved
The issue affecting AI Assistant functionality across all US deployments has been resolved, and full functionality has been restored. We will continue to monitor service performance to ensure stability.

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