New Duo Trial Signup Failures

What to do

• Check whether your product depends on Duo Security. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 3h 4m it lasted.

  Anything that failed between 2025-12-19 17:59 UTC and 2025-12-19 21:03 UTC may need a replay.

• Subscribe to Duo Security's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=duo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Duo Security 4

1. investigatingDec 19, 2025, 5:59 PM UTC

   We are currently investigating an issue causing new Duo Trial signups to fail. We are working to restore this capability as soon as possible and will provide additional updates here as progress is made. Please check back here or subscribe to updates for any changes.

   provider

2. identifiedDec 19, 2025, 7:12 PM UTC

   We have identified the cause of the issue affecting Duo trial signups and are actively working on a fix. Additional updates will be shared as progress is made.

   provider

3. monitoringDec 19, 2025, 8:24 PM UTC

   We have deployed a fix for the issue causing Duo Trial signups to fail and are monitoring the results of the fix at this time.

   provider

4. resolvedDec 19, 2025, 9:03 PM UTC

   The issue affecting Duo Trial signups has been resolved.

   provider

Corrections

None so far.

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