- Level
- confirmed
- Worst impact
- Major outage
- Components
- Core Authentication Service, Admin Panel, Push Delivery, Phone Call Delivery, SMS Message Delivery, Cloud PKI, SSO
- Regions
- me
- Down Index
- 49of 100
What to do
Check whether you use Duo Security Core Authentication Service, Admin Panel, Push Delivery, Phone Call Delivery and 3 more in me. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1d 15h it lasted.
Anything that failed between 2026-03-02 08:30 UTC and 2026-03-03 23:46 UTC may need a replay.Subscribe to Duo Security's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=duo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Duo Security 9
- investigating
We are currently investigating a service degradation on our DUO81 deployment and are working to restore services as soon as possible.
provider
- investigating
We are continuing to investigate this issue.
provider
- identified
We have isolated the issue to a regional outage and are working with our partners to alleviate the degraded performance.
provider
- identified
We are continuing to work on a fix for this issue.
provider
- identified
We are continuing to work on a fix for this issue.
provider
- identified
Our cloud provider is responding to a power outage at a primary data center that continues to cause elevated error rates and connectivity issues across the region. While early signs of recovery were observed, the provider has since confirmed the impact is ongoing. Full restoration and environment stability are expected to take several hours. We will provide our next update within 6 hours.
provider
- identified
We remain in active coordination with our cloud service provider as they work to resolve a power outage affecting a primary data center. Connectivity issues and elevated error rates across the region will persist until power has been fully restored. The provider has indicated that full restoration and environment stabilization may take a day or more.
provider
- identified
As previously communicated, a major power and connectivity outage at a third-party data center in the UAE operated by a third-party vendor has impacted Cisco Duo functionality in the region. Our engineering teams have worked continuously to implement local mitigations, but the persistent instability of the regional infrastructure has required more comprehensive measures to ensure business continuity. To fully resolve these issues and restore service stability, Cisco Duo has officially initiated its Disaster Recovery (DR) process. This involves transitioning critical service dependencies and user data away from the affected UAE region to secure, high-availability data centers.
provider
- resolved
The service outage affecting DUO81 has been resolved. All impacted customers have been successfully migrated to an alternative Duo deployment. This migration has restored full service functionality for all affected users.
provider
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Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-361011b83e
Is Duo Security still down?
No, this incident was resolved 2026-03-03 23:46 UTC. For Duo Security's live state, see https://down.guide/duo.
How long did it last?
1d 15h, from 2026-03-02 08:30 UTC to 2026-03-03 23:46 UTC, by the times Duo Security posted.
What was affected?
Duo Security named Core Authentication Service, Admin Panel, Push Delivery, Phone Call Delivery and 3 more in me.
What caused it?
Duo Security hasn't published a root cause. If it does, it shows here.
Where does this come from?
Duo Security's official status page, https://status.duo.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.