- Level
- confirmed
- Worst impact
- Major outage
- Components
- AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant, AI Assistant
- Regions
- us
- Down Index
- 46of 100
What to do
Check whether you use Duo Security AI Assistant, AI Assistant, AI Assistant, AI Assistant and 44 more in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 10m it lasted.
Anything that failed between 2025-08-01 00:16 UTC and 2025-08-01 03:27 UTC may need a replay.Subscribe to Duo Security's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=duo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Duo Security 4
- investigating
We are currently investigating an issue with AI Assistant not functioning on all US deployments and are working to correct the issue as soon as possible. Please check back here or subscribe to updates for any changes.
provider
- identified
We have identified the cause of the AI Assistant issue for all US deployments and are actively working to restore the service.
provider
- monitoring
We have implemented a fix for the issue with AI Assistant in all US deployments. We will continue to monitor the issue and will post any updates when the incident is considered fully resolved.
provider
- resolved
The issue with AI Assistant failures in all US deployments is now resolved and full functionality is restored.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-4a0949f3e0
Is Duo Security still down?
No, this incident was resolved 2025-08-01 03:27 UTC. For Duo Security's live state, see https://down.guide/duo.
How long did it last?
3h 10m, from 2025-08-01 00:16 UTC to 2025-08-01 03:27 UTC, by the times Duo Security posted.
What was affected?
Duo Security named AI Assistant, AI Assistant, AI Assistant, AI Assistant and 44 more in us.
What caused it?
Duo Security hasn't published a root cause. If it does, it shows here.
Where does this come from?
Duo Security's official status page, https://status.duo.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.