# All US Deployments: AI Assistant failures

- Provider: [Duo Security](https://down.guide/duo)
- Level: confirmed
- Impact: Major outage
- lasted 3h 10m
- started 2025-08-01 00:16 UTC
- AI Assistant, AI Assistant, AI Assistant +45
- us
- id: DWN-4a0949f3e0
- Official page: https://stspg.io/svcjmlg3l401

## Updates from Duo Security
### 2025-08-01 00:16 UTC: investigating
We are currently investigating an issue with AI Assistant not functioning on all US deployments and are working to correct the issue as soon as possible.
Please check back here or subscribe to updates for any changes.

### 2025-08-01 00:45 UTC: identified
We have identified the cause of the AI Assistant issue for all US deployments and are actively working to restore the service.

### 2025-08-01 01:39 UTC: monitoring
We have implemented a fix for the issue with AI Assistant in all US deployments.
We will continue to monitor the issue and will post any updates when the incident is considered fully resolved.

### 2025-08-01 03:27 UTC: resolved
The issue with AI Assistant failures in all US deployments is now resolved and full functionality is restored.

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