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Duo Security

All Deployments: Email delivery issues

Degraded Lasted 3h 26m · started · Duo Security's page

Level
confirmed
Worst impact
Degraded
Components
Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel, Admin Panel
Down Index
22of 100

What to do

  • Check whether you use Duo Security Admin Panel, Admin Panel, Admin Panel, Admin Panel and 74 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 26m it lasted.

    Anything that failed between 2025-10-20 07:54 UTC and 2025-10-20 11:20 UTC may need a replay.
  • Subscribe to Duo Security's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=duo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Duo Security 3

  1. investigating

    We are currently investigating an issue affecting email delivery. Our team is working to identify the root cause and restore full functionality as quickly as possible. We'll provide updates as soon as more information becomes available. Authentication is not impacted. Thank you for your patience.

    provider

  2. identified

    We have identified the cause of the issue with email delivery with the Duo Admin Panel and are actively working to restore service.

    provider

  3. resolved

    The issue affecting email delivery has been resolved. System performance has remained stable, and all services are functioning normally across deployments. We’ll continue to monitor to ensure ongoing reliability. Thank you for your patience throughout this incident.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-54dcf6174b

Is Duo Security still down?

No, this incident was resolved 2025-10-20 11:20 UTC. For Duo Security's live state, see https://down.guide/duo.

How long did it last?

3h 26m, from 2025-10-20 07:54 UTC to 2025-10-20 11:20 UTC, by the times Duo Security posted.

What was affected?

Duo Security named Admin Panel, Admin Panel, Admin Panel, Admin Panel and 74 more.

What caused it?

Duo Security hasn't published a root cause. If it does, it shows here.

Where does this come from?

Duo Security's official status page, https://status.duo.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.