# All Deployments: Email delivery issues

- Provider: [Duo Security](https://down.guide/duo)
- Level: confirmed
- Impact: Degraded
- lasted 3h 26m
- started 2025-10-20 07:54 UTC
- Admin Panel, Admin Panel, Admin Panel +75
- id: DWN-54dcf6174b
- Official page: https://stspg.io/3qn5hhxphry7

## Updates from Duo Security
### 2025-10-20 07:54 UTC: investigating
We are currently investigating an issue affecting email delivery. 
Our team is working to identify the root cause and restore full functionality as quickly as possible.
We'll provide updates as soon as more information becomes available. 
Authentication is not impacted. 
Thank you for your patience.

### 2025-10-20 09:44 UTC: identified
We have identified the cause of the issue with email delivery with the Duo Admin Panel and are actively working to restore service.

### 2025-10-20 11:20 UTC: resolved
The issue affecting email delivery has been resolved. System performance has remained stable, and all services are functioning normally across deployments.
We’ll continue to monitor to ensure ongoing reliability. Thank you for your patience throughout this incident.

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